TICKET POLICY

  • All sales are final. Please review your ticket selection before payment is processed. There are no exchanges, cancellations or refunds.

  • All tickets purchased online are subject to per ticket service charges, per order processing fees and delivery fees.

  • Treat your tickets as you would any other valuable or cash.

  • All patrons must have a ticket to enter the venue/event. Children 24 months and under may enter for ECHL & NBL Games without a ticket, but must sit in a parent/guardian’s arms at all times.

  • All ticket sales are subject to credit card approval and billing address verification.

  • Ticket prices for events are listed in Canadian dollars.

  • All ticket points of sale have access to the same ticket inventory.

  • There are ticket purchase limits which will vary depending on the event. Attempting to exceed this limit may cancel your order.

  • It is the customer’s responsibility to confirm the order has been received successfully. If you do not receive an on-line confirmation after purchasing or receive an error message during processing please contact the Box Office.

  • If an event is cancelled or postponed we will attempt to contact you to inform you of refund or exchange procedures for that event. For exact instructions on any cancelled or postponed event, please check the event information online or contact us. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets.

  • Mile One Centre reserves the right to cancel a ticket order or limit access to any user known or believed to be associated with any ticket broker, scalper or illegal venture.